Workflow Administrator

For more information please see our Workflow Administrator- Recruitment Pack Oct 2022

The Living Well Partnership is recruiting for a new member of staff for our busy Patient Workflow Team. With our merger in 2017 making us the largest partnership in Southampton, we are establishing a new operating model to support the Clinical team.

The Patient Workflow Team Administrator plays a key part in our team, as they receive all incoming correspondence and process this information into clinical systems and patient records. As the team continues to develop with both new technologies and new efficiencies, you will be joining at a time where our vision of General practice really begins to take shape.

On a normal day you will be scanning in various clinical and medical letters, assigning these to patient files and confidently escalating urgent queries to the attention of our GP team. This role requires attention to detail, a love of process and a keen eye for medical terms.

As a candidate you will need to have several years’ experience in an administration role and be used to working at pace and towards team targets. Experience in a healthcare setting with prior knowledge of medical terminology and coding is desirable, but not essential. Likewise experience of working with EMIS and Docman would be desirable.

What is essential is a great attitude towards learning new things, embracing change, and an enjoyment of processes and routine. You will be IT literate and enjoy using online systems; you won’t be fazed by technology updates. You will value and contribute to our efficient service that makes a difference to the health and wellbeing of thousands of our patients.

We’re looking for somebody who learns quickly and wants to be part of a busy and friendly team. You should have enthusiasm to take on a new challenge and be completely comfortable working with IT packages and systems. You should ideally have 1 years’ experience in a fast paced admin role, experience in the NHS or general practice is desirable but not essential.

What we can offer you!

• 5 weeks holiday pro rata PLUS bank holidays
• NHS pension scheme membership with a 14.38% employer contribution rate
• Employee Wellbeing initiatives
• Cycle to work scheme
• Monthly employee award
• Investment in developing your skills and progression opportunities, across the Partnership
• First consideration for other internal recruitment opportunities

If this is you, we would really like to meet you.

To apply

• Provide an up to date CV and a supporting cover letter detailing how you meet the requirements of the role
• Please specify what part time hours you are interested in
• Applications are to be e-mailed to hiowicb-hsi.livingwell-hr.payroll@nhs.net

Thank you for your interest and we look forward to hearing from you.

Dave Barclay

Managing Partner (Non-clinical)