This accessibility statement applies to www.livingwellpartnership.nhs.uk

This website is run by Living Well Partnership. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some of our menu options aren’t marked as titles
  • We don’t have an alternative navigation route (no search bar or site map)

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:

  • hiowicb-hsi.livingwell.partnership@nhs.net
  • 02380 449913

We’ll consider your request and get back to you in 5 days.

If you cannot view the map on our ‘contact us’ page, call or email us on above details for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Patient Services Manager by emailing

hiowicb-hsi.livingwell.partnership@nhs.net.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Living Well Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has had a basic accessibility check as an interim measure.

The website is planned to be upgraded, and a full audit will take place in late 2025 against the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Headings are not highlighted as headings alternative. This fails WCAG 2.2 success criterion 2.4.2 (non-text content).

We plan to categorise titles correctly by December 2025. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

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Content that’s not within the scope of the accessibility regulations

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Preparation of this accessibility statement

[Note: the wording about when the statement was prepared is legally required, so do not change it.]

This statement was prepared on 7th July 2025. It was last reviewed on 7th July 2025.

This website was last tested on 2nd April 2025. The test was carried out by the team at Living Well Partnership.

We used this approach to deciding on a sample of pages to test- picked the 5 most popular pages.