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Following your appointment with us, you may receive a text message on your mobile phone inviting you to respond to a short online survey. Your responses will help us to shape and grow services for our patients.

How likely are patients to recommend our surgery?

Extremely Likely (402)

53%

Likely (268)

35%

Unlikely (46)

Extremely Unlikely (45)

% of patients that are likely or extremely likely to recommend our surgery

Date	%
Apr 2023	81%
May 2023	84%
Jun 2023	89%
Jul 2023	86%
Aug 2023	82%
Sept 2023	80%
Oct 2023	85%
Nov 2023	88%
Dec 2023	86%
Jan 2024	86%
Feb 2024	87%
Mar 2024	85%
Apr 2024	89%
May 2024	86%
Jun 2024	88%

Your feedback

Don't just take our word for it

Extremely Likely

“The extra resources provided by the surgery are outstanding! They are carefully designed to offer help with the many struggles and challenges of daily living, combined with medical care and helpful staff that go above and beyond, these services greatly improve the wellbeing of patients and play a big part in helping to regain health and happiness.”

— Anon (April 2024)
Extremely Likely

“I had a great and smooth experience at Ladies Walk today. My appointment went well and before scheduled time. Also, I was able to have my blood pressure check on the spot along with BMI check. Ladies Walk were very approachable and informative. Great time at the GP.”

— Mr M (February 2024)
Extremely Likely

“I find the staff all very helpful and they try their hardest to be attentive and respectful. I felt listened to and not rushed. I know I am slow with my speech to articulate what is in my head and I appreciate all the staff for their help and support and understanding.”

— Anon (May 2024)
Extremely Likely

“I found the front of house staff (receptionist) to be welcoming not just to me but to others who attended. They were helpful in getting me prior appt's booked. The doctor I saw apologised for running late he was pleasant and thorough in his examination. He explained outcomes and what would happen next.”

— Anon (April 2024)
Extremely Likely

“I am so happy with my Surgery. It’s easy to book appointments, the surgery responds in good time, and I’m seen quickly with minimal waiting time.”

— Anon (March 2024)
Extremely Likely

“I felt looked after and relevant. I was treated quickly and efficiently. I received blood test results and diagnosed within a few days. My prescription arrived quickly and a few weeks later I'm feeling almost my old self again.”

— Anon (March 2024)
Extremely Likely

“I’m happy with the service Living Well Partnership gives me so I’d be confident recommending you to someone I care about.”

— Anon (February 2024)
Extremely Likely

“The nurse taking care of me was great - nice, helpful, positive. Although the whole procedure wasn't pleasant, she made it not so bad. Thank you very much.”

— Anon (February 2024)

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What our patients are saying

Don't just take our word for it