Care Coordinator- 1-year Fixed Term

For more information on the role, please read our role profile: Care Coordinator- Role Profile

Living Well Partnership is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

Overall Aim:

Care Coordinator work alongside the GP Teams to provide excellent personalised and continuity of care, helping patients navigate health and social care systems through affective and proactive care planning

Key Responsibilities:

• Develop and support personalised care plans alongside patients
• Coordinator care across healthcare professionals (GPs, Nurses, Pharmacists, Social Care, CMHT etc)
• Support patients to engage with various services and self-management tolls based in personalised priority needs
• Conduct home visits where necessary
• Support patient experience manager with patient complaints
• Ensure accurate coding and records are kept, reviewed and monitored, coordinate care planning, and ensure effective communication among different care teams.
• Gather and report data to support audits and monitor services
• Organise and managed huddles and MDT meetings, follow up on actions, and ensure continuity of care.
• Supervise, mentor and train team members

What we’re looking for!

• Proven vast experience in working within Health & Social Care, Primary Care and Urgent Care Teams
• Experience in line managing and supervising teams and individuals
• Previously providing Personalised Care and Support to Patients.
• Ability to write policies & procedures
• GCSE Maths and English- good level (evidence to be provided)
• Evidence significant training undertaken relevant to Care Coordination and Leadership.
• Desirable: Higher level of qualification such as NVQ in Health & Social Care- Level 3 (evidence to be provided)
• Knowledge of Community Services, Health & Social Care, the NHS including PCN’s understanding long-term conditions and the complexities involved, medical, physical, emotional and social.
• Excellent interpersonal, customer service, and communication skills, both verbal and written
• Attention to details, especially in following processes and completing repetitive tasks
• Ability to follow instructions and manage difficult situations
• Strong organisational skills and computer literacy

What we can offer you!

• 5 weeks holiday pro rata PLUS bank holidays
• NHS pension scheme membership with a 14.38% employer contribution rate
• Employee Wellbeing initiatives
• Cycle to work scheme
• Monthly employee award
• Investment in developing your skills and progression opportunities, across the Partnership
• First consideration for other internal recruitment opportunities

To apply:

• Please email your up to date CV and covering letter to hiowicb-hsi.livingwell-recruitment@nhs.net
• Closing Date: 20^th May 2025
• Please be aware that all employees of the Partnership will be expected to have DBS Clearance.
• Requirement for this position is to regularly travel to other sites, therefore you must have your own mode of transport (car).

Thank you for your interest and we look forward to hearing from you.