Health & Wellbeing Coach

Living Well Partnership is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

Overall Aim of role:

Support and empower patients to take control of their health and wellbeing by providing personalized coaching 1-1 and within groups. Coaching patients to set and achieve health and wellbeing goals through time-limited interventions, focusing on self-management and improving health outcomes.

Key Responsibilities:

• Assess patient needs, set goals, and support self-management aligning with NHS Personalised Care Guidelines
•  Provide coaching to improve patient activation and health and wellbeing outcomes.
• Manage a caseload, making appropriate referrals when necessary.
• Develop and facilitate group sessions for education and peer support.
• Identify patient cohorts for personalized care through practice level reporting.
• Maintain accurate records and support service audits ensuring KPI’s are met within target.
• Participate in patient care meetings and support action follow-ups.
• Develop strong relationships with key organizations.
• Participate in learning activities, team meetings, and feedback sessions.
• Promote the health coaching service and manage workload effectively.
• Participate in training and development opportunities, including those provided by the service. Contribute to the evaluation and development of the health coaching role.
• Facilitate effective communication and continuity of care between patients and healthcare teams.
• Ensure tasks are prioritized according to urgency.

What we’re looking for!

• GCSE in Maths and English (must be able to provide evidence)
• Higher Level Qualification such as NVQ 3 or above in Health & Social Care, Psychology, dietetics/education/nutrition/fitness (must be able to provide evidence)
• Desirable qualifications in health-related fields, coaching, or counselling (if applicable, evidence must be provided).
• Basic knowledge across the HWC service areas, including weight management, sleep, pain management, increasing physical activity, mood, stress management, and smoking cessation.
• Applicants should have previous experience and skills within a coaching role to enable them to start the role confidently and effectively.
• We are seeking someone who is enthusiastic about joining an ambitious and growing team.
• Successful candidate must be empathetic, strong with trust-building, effective communicator, organized, resilient, flexible
• Team player with the ability to motivate individuals and team, collaborative approach to working, commitment to equality and diversity.
• Ability to utilize protocols and stay updated on process changes.
• Knowledge/working experience in behaviour change support, or understanding health coaching

What we can offer you!

• 5 weeks holiday pro rata PLUS bank holidays
• NHS pension scheme membership with a 14.38% employer contribution rate
• Employee Wellbeing initiatives
• Employee Assistance Programme
• Cycle to work scheme
• Monthly employee award
• Investment in developing your skills and progression opportunities, across the Partnership
• First consideration for other internal recruitment opportunities

To apply

• Please send an updated CV & covering letter explaining the reasons why you’re interested & suited for the position to hiowicb-hsi.livingwell-recruitment@nhs.net .
• Closing Date: 7th November 2025
• Interview Dates: 17th & 18th November 2025 between 1pm-5pm.
• Please note that this role requires candidates to have the legal right to work in the UK
• Please be aware that all employees of the Partnership will be DBS (Disclosure and Barring Service) check.
• This role requires evidence of immunisation status in line with workplace health and safety regulations. Successful candidates will be required to provide immunisation history (or undergo relevant vaccinations) as a condition of employment.
• If successful for interview please note that there will be a skills-based assessment task as part of the interview process (20 minutes to prepare, followed by a 10-minute presentation and interview questions).
• Hours per week- part time, 20-25 hours per week, to be worked Monday- Friday, working pattern to be discussed in interview.

Thank you for your interest and we look forward to hearing from you.

Dave Barclay

Managing Partner (Non-clinical)