Job Title:  Personal Assistant (PA)
Status: Permanent
Grade: 4
Hours: Full time- 37.5 hours per week, Monday- Friday
 Location: Practices of Living Well Partnership, Southampton
Accountable to: Business Support Lead
Role Profile: Personal Assistant -Role Profile

Living Well Partnership is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

Overall Aim of role:

The Personal Assistant (PA) provides comprehensive administrative and support to our senior team (SMT) principally supporting the Managing Partner and Clinical Director, enabling them to focus on their core responsibilities. This role is critical to ensuring the smooth and efficient operation of the leadership and management of the Partnership by managing schedules, coordinating meetings, handling communication, organising events, collating data, preparing reports, taking notes of meetings and liaising with internal and external stakeholders.

Key Responsibilities:

  • Act as first point of contact for Managing Partner and Clinical Director dealing with correspondence, queries and communications on their behalf
  • Manage complex calendars and organise meetings, workshops and events (including social events) ensuring that all staff are suitably briefed.
  • Prepare, format, and distribute documents, reports, agendas, and minutes to a high professional standard.
  • Manage enquiries, mail, email, correspondence and online / face to face meetings efficiently and in a professional and supportive manner.
  • Liaise effectively with a wide range of internal and external stakeholders including boards, external agencies and partner organisations.
  • Support with project administration, maintaining logs, and tracking actions and outcomes.
  • Contribute to service improvements and operational efficiencies within the administrative function.
  • Provide general office admin assistance.

What we’re looking for!

  • Educated to higher level or have equivalent experience in a related area (evidence to be provided)
  • Grade 6 or above GCSE English and Maths (evidence to be provided)
  • Desirable- Business / Personal Administration or similar accreditations
  • Proven experience as a PA, EA, or similar administrative role preferably within health care, public sector or VCSE setting.
  • Excellent verbal and written communication and interpersonal skills.
  • Strong organisational and time management skills, with the ability to prioritize effectively.
  • Ability to work effectively with all levels of the organization, including senior executives and staff
  • Maintains the highest standards of confidentiality and discretion when handling sensitive information and professionalism.
  • Able to demonstrate use of Microsoft Office including Excel intermediate level to prepare reports and presentations
  • Excellent attention to detail
  • Great organisational skills

What we can offer you!

  • 5 weeks holiday pro rata PLUS bank holidays
  • NHS pension scheme membership with a 14.38% employer contribution rate
  • Employee Wellbeing initiatives
  • Cycle to work scheme
  • Monthly employee award
  • Investment in developing your skills and progression opportunities, across the Partnership
  • First consideration for other internal recruitment opportunities

To apply

  • Provide an up to date CV and a supporting cover letter detailing how you meet the requirements of the role
  • Applications should be e-mailed to hiowicb-hsi.livingwell-recruitment@nhs.net
  • Closing Date: 27th May 2025
  • Proposed interview dates: 2nd & 5th June 2025
  • Please be aware that all employees of the Partnership will be expected to have DBS Clearance.
  • Applicant must hold a valid UK driving licence, with ability to commute by car between sites

Please note all employees will need DBS clearance.

Thank you for your interest and we look forward to hearing from you.

Dave Barclay

Managing Partner (Non-clinical)