Scheduling & Data Quality Administrator

For more information please see our Role Profile: Scheduling & Data Quality Admin FINAL

Living Well Partnership is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication.

Overall Aim of role:

The Scheduling & Data Quality Administrator is responsible for supporting the Scheduling Team in maintaining an efficient and effective schedule for all clinical resources and absences within the Living Well Partnership. The role also involves ensuring accurate data management and patient workflow administration, contributing to seamless operational processes.

Key Responsibilities:

• Assist in the delivery of all clinical rotas across the Partnership
• Assist in the planning of medical student’s schedule ensuring Rotacloud and Emis align.
• Update online scheduling systems (Rotacloud) to ensure accurate rota records
• Maintain holiday and absence records for clinicians and students/placements
• Ensure all necessary locum documentation is up to date.
• Communicate schedule changes effectively to relevant staff members
• Provide cover during periods of absence across the Scheduling Team.
• Adhere to scheduling protocols and ensure compliance with Partnership policies and procedures
• Accurately file scanned documents and manage generic email accounts
• Process new patient registrations and manage physical record movements.
• Manage patient invites for screening and immunisation recalls.
• Ensure the accuracy and confidentiality of patient records.
• Contribute to team effectiveness and manage workload efficiently.
• Demonstrate a personal commitment to the values, vision, and objectives of the Partnership

What we’re looking for!

• Educated to A-level or equivalent
• Knowledge of computerised scheduling tools and processes
• Demonstrable and recent experience of working in an administrative role
• Strong organizational skills with attention to detail.
• Excellent interpersonal and communication skills.
• Proficiency in MS Excel and experience with online rota systems.
• Ability to work independently while knowing when to escalate issues.
• Commitment to high-quality work and meeting deadlines.
• Ability to work under pressure and adapt to changing priorities.
• Strong communicator
• Attention to detail

What we can offer you!

• 5 weeks holiday pro rata PLUS bank holidays
• NHS pension scheme membership with a 14.38% employer contribution rate
• Employee Wellbeing initiatives
• Cycle to work scheme
• Monthly employee award
• Investment in developing your skills and progression opportunities, across the Partnership
• First consideration for other internal recruitment opportunities

To apply

• Provide an up to date CV and a supporting cover letter detailing how you meet the requirements of the role
• Applications should be e-mailed to hiowicb-hsi.livingwell-recruitment@nhs.net
• Please be aware that all employees of the Partnership will be expected to have DBS Clearance.
• Must be able to provide evidence of education: A-level or equivalent

Please note all employees will need DBS clearance.

Thank you for your interest and we look forward to hearing from you.

Dave Barclay

Managing Partner (Non-clinical)