We understand that sometimes you may need support beyond clinical care—whether social, emotional, or practical. That’s why we’ve developed a range of resources available both in your local neighbourhood and nationally, tailored to your needs.
| Service | Telephone Number | Locality | Address | Support Type | Information/Times | Links | |
| Gender Identity | 023 8063 6312, | SO17 | Yellow Door 30 Brookvale Road, Southampton, SO17 1QR | info@yellowdoor.org.uk | Yellow Door provide a service that is available specifically for young people who may be questioning, or struggling with, their gender identity. The Gender Dysphoria Therapeutic Group works with young people aged 11 – 18 who are experiencing difficulties regarding their gender identity. | https://yellowdoor.org.uk | |
| Break Out Southampton | 02380 224 224 | SO14 | Break Out Southampton No limits Advice Centre, 13 High Street, Southampton, SO14 2DF | enquiries@nolimitshelp.org.uk | A support for young people who are understanding their sexuality identity and are aged between 11-21. | https://nolimitshelp.org | |
| Mermaids | 0808 801 0400 Mon-Fri 9am-9pm | Supports gender-diverse CYP until their 20th birthday. As well as support for families and professionals | Webchat Mon-Fri 9am-9pm | https://mermaidsuk.org.uk/young-people/ | |||
| Switchboard | 0300 330 0630 10am-10pm Everyday | Supports gender-diverse CYP until their 20th birthday. As well as support for families and professionals. |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| Arthritis Care telephone Support | 0808 800 4050 | Arthritis Care is a charitable organisation working with and for all people with arthritis. Our helpline offers information & advice to anyone with arthritis and their families. | Free service: Lines are open Monday to Friday 9.30 – 5pm (excluding bank holidays)Lines are closed on the last Friday of the month | ||||
| PO16 | Community First Wellbeing | 01329 223 144 | 163 West Street, Fareham PO160EF | Help around the home or garden | |||
| Hampshire | Health & Independent Living Support Meals on Wheels | 0330 2000 103 | hampshire@hills-uk.org | Deliver meals on wheels across Hampshire 365 days of the year | complete an on line referral by entering postcode into the postcode finder on the website www.hils-uk.org/support-at-home/meals | ||
| local | Good Life Sorted | 023 9431 1930 | Southampton | Help with every day tasks. Connects you with your own helper who can provide a range of home help services and companionship | call to arrange your free first visit | ||
| Hampshire | Good Life Sorted | 01962 673502 | Eastleigh, Romsey, Fareham | ||||
| Silverline | 0800 470 8090 | Free helpline for older people | |||||
| Age UK | 0800 678 1602 | Welcome to Age UK Southampton | |||||
| Hedge End | Womens Institute | 01962 852721 | various activities | Hampshire Women’s Institutes | Where Everyone is Welcome | |||
| Local | mha Live life well | 07563 556090 | MHA Hampton Lodge, 33 Hill Lane, Southampton | for people searching for social groups and activities in their local community | MHA Communities Southampton | Older People’s Social Groups | ||
| Local | Communicare | 023 8250 0050 | 6 Northlands Road, Southampton SO140T | Friendly local charity that enriches the quality of life of lonely and isolated people in Southampton | Communicare Communicare in Southampton | ||
| Hampshire | Age Concern Hampshire | 01962 868545 | Centre Way, Locks Heath SO31 6DX | enquiries@ageconcernhampshire.org.uk | an independant registered charity working to support the ageing journey of older people | Home – Age Concern Hampshire | |
| Hampshire | Home Instead | 01489 345879 | Home care, live in care and more. Person centred care Southampton, Hamble, Warsash and beyond | Home Care in Southampton from Home Instead |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO18 | Drawing on the Outside | St Marys Church Hall, Church Close, Off Wessex Lane, Southampton. SO182ST | drawingontheoutside@gmail.com | an open friendly talking walking and making session for men from the mansbride / swathling / bittere park / St. Denys and beyod who would like to spend time with others. | Thursday December 15th 1pm to 4pm | ||
| SO15 | Mens Shed | 07790 850501 | St James Rd, Shirley, Southampton | info.mensshedshirley@gmail.com | http://shed.stjamesroad.co.uk/ | ||
| Mens Shed – Eastleigh | 07547 918966 | Pylands Lane, Bursledon, Southampton, Uk SO31 1BH | www.eastleighmensshed.co.uk | ||||
| SO19 | Mens Shed – Bitterne | 07792 209513 | We are open every Tuesday, Wednesday and Thursday from 9:30am to 12:00, next to the Mazda Garage on the junction between Bursledon Road and Whites Road, Bitterne, Southampton, SO19 7NP | ||||
| National | National Male Survivors Helpline | 0808 800 5005 | |||||
| National | SARC Support for Men | 0300 123 6616 | sexual assault, foresensic examination, blood tests and advice, will put you in touch with counselling services | ||||
| SO15 | Man Gang | 0330 043 6525 | Saints Public House, Kendal Ave, SO16 9LP | ManGang uk – It’s Not Weak To Speak | Meet on Wednesdays 6.30pm | ||
| SO53 | Man Gang | Hexagon Centre, Suffolk Close, Chandlers Ford SO533FZ | ManGang uk – It’s Not Weak To Speak | Meet on Wednesdays 6.30pm | |||
| SO31 | Andys Man Club | 366 Brook Lane, Sarisbury Green, SO31 7DP | Find A Support Group – ANDYSMANCLUB | ||||
| SO14 | Andys Man Club | Wea South West Region, 60-68 Clovelly Road, SO140AU | Find A Support Group – ANDYSMANCLUB | ||||
| SO50 | Andys Man Club | Places Leisure Centre, Passfield Ave. SO509NL | Find A Support Group – ANDYSMANCLUB |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| Southampton Voluntary Services | 023 8022 8291 | Voluntary Action Centre, St. Marys Square, Southampton. SO14 1NW | voluteer@southamptonvs.org.uk | volunteering in your local community | www.sothamptonvs.org.uk |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO14 | SPECTRUM | 023 8033 0982 | Unity 12, 9-19 Rose Road, Southampton, SO14 6TE. | info@spectrumcil.co.uk | User-Led advocacy organisation. They seek to change the way Disabled People are viewed, included and valued for who they are and what they contribute to society. | https://spectrumcil.co.uk/ | |
| SO16 | Southampton Sight | 023 8076 9882 | 3A Bassett Avenue, Southampton SO167DP | ||||
| Hampshire | Opensight.org | 023 80641244 | Supporting Visually Impaired Individuals in Hampshire | OpenSight | ||||
| SO17 | Mencap | 02380 584088 | admin@southamptonmencap.co.uk | Southampton Mencap | The Voice Of Learning Disability | Southampton Mencap is a voluntary organisation based in Portswood, Southampton for children, young people and adults with a learning disability and their family carers. We work to raise awareness to their rights, alongside the direct provision of a range of services. We also take great pride in remaining small, local and strong. Alongside this we place a strong focus on working with other local agencies and the Local Authority to jointly improve the services available to our client group. | ||
| SO18 | Support Buddies | 07715 356062 | 48 Dimond Road, Southampton | ||||
| PO16 | Love4Life | 01329 826423 | 171-173 West Street, Fareham PO160EF | Supporting people with a learning disabiity and autism to make friends, learn new skills and find love | Love4Life |
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| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO16 | Aspie Helping Hands Evening Group | 0300 123 6661. | Adelaide Health Centre, 2nd Floor, William Macleod Way, Southampton, S016 4XE | Free support group for parents/carers of children and young people who are on the autistic spectrum. The group is run by parents whose children are in primary and secondary school. | They meet once a month at St Annes School, Carlton Rd, Southampton, SO15 2WZ and accept referrals in writing | https://carersinsouthampton.co.uk/aspie-helping-hands-evening-group-in-southampton | |
| SO16 | Autism Assessment Service | 0300 123 6661. | Adelaide Health Centre, 2nd Floor, William Macleod Way, Southampton, S016 4XE | Professional referral to the autism assessment service where there are sufficient indicators that a child or young person over 8 years of age would benefit from an assessment of autism.Children under the age of 8 should be referred to the Community Paediatric Service also based at the Adelaide Health Centre. | Accepts referrals in writing | ||
| PO15 | Autism Hampshire | 023 80 766162 | Head Office, Whiteley, Hampshire, PO15 7AH | information.advice@autismhampshire.org.uk | Provide information, advice and guidance for individuals on the autistic spectrum, their families and professionals pre, post and during assessment and diagnosis. | https://www.autismhampshire.org.uk/how-we-can-help/information-advice/ | |
| National | National Autistic Society | 0808 800 4104 | seregionalteam@nas.org.uk | The NAS champions the rights and interests of all people with Autism. They provide local advice and support for families affected by autism with practical and emotional support. | http://autism.org.uk | ||
| Parent/Carer Support | A parent-led group for families of children with autism and/or mental health issues. Founded with mutual support in mind, and for families whose children face similar issues to meet up in an informal setting and share knowledge and talk about any issues they are facing | www.reminds.org.uk https://www.facebook.com/groups/reminds |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO14 | No Limits | 02380 224 224 | No Limits Advice Centre, 13 High Street, Southampton, SO14 2DF | enquiries@nolimitshelp.org.uk | For free advice and information or young people aged between 11-25. They can provide information and help regarding: Emotional health and wellbeing, Drugs and alcohol, Family and parenting, Housing and homelessness, Money and budgeting, relationships, sexual health and sexuality, School, work and training etc | https://nolimitshelp.org | |
| SO14 | On-line Counselling | No Limits Advice Centre, 13 High Street, Southampton, SO14 2DF | This is for young people aged 14 and over who live in Southampton with a Southampton GP. The wait is approx. 2-4 weeks. It’s online and is with a real counsellor, some young people prefer this as it’s not face to face. It’s also useful for a young person while they’re waiting for other support, or face to face counselling. | www.hampshireyouthaccess.org.uk | |||
| National | Young Minds Crisis Messenger | Text YM to 85258 | www.youngminds.org.uk | For young people experiencing a mental health crisis. They can text the YoungMInds Crisis Messenger for free – 24/7 | |||
| SO14 | Family Counselling | 01962 861336 | Southampton Relate Kingsland Square, St Mary’s Street, Southampton SO14 1NW | www.relate.org.uk | Relate Offer a range of services for couples, individuals and families to help them with their relationships. They provide family mediation, family therapy and relationship counseling. | ||
| SO17 | Yellow Door | 023 8063 6312, | 30 Brookvale Road, Southampton, SO17 1QR | info@yellowdoor.org.uk | Yellow Door provide a therapeutic group service for young people aged 11-18 who are experiencing Gender Dysphoria in addition to providing some support to parents. | https://www.yellowdoor.org.uk/ | |
| SO17 | Family Therapy Service | 023 8063 6312 | 30 Brookvale Road, Southampton, SO17 1QR | therapies@yellowdoor.org.uk | If your family has been affected by abuse and you are living with Southampton and Western Hampshire, Yellow Doors Family Therapy service may be able to help | ||
| SO15 | Pregnancy Related Counselling- The Firgrove Centre | 023 8078 3134 | 107 Firgrove Rd, Southampton | Offering support and information for an unintended pregnancy as well as pre and post abortion, post-adoption, miscarriage and baby loss counselling. | https://www.thefirgrovecentre.org.uk/ | ||
| PO16 | The You Trust. You Counselling Centres | 01329 825930 | 43 High Street, Fareham. PO167BQ | enquiries@theyoutrust.org.uk | STAR counselling, PARAGON Counselling, sexual trauma and recovery counselling. domestic abuse counselling | https:theyoutrust.org.uk | |
| SO15 | Steps2Wellbeing | 0800 612 7000 for self referrals | dhc.sstw@nhs.net | Steps2Wellbeing is a free, NHS Talking Therapies service for adults over 18 years old in Dorset and Southampton City. | |||
| SO15 | The Lighthouse | Text LIGHTHOUSE and you postcode to 07541 276010 between 4:30pm at 12am to access the service. | 147 Shirley Road, Options wellbeing, The Annexe, Southampton, SO15 3FH | The Lighthouse offers a safe haven for people in mental health crisis. It is staffed by mental health nurses and peer workers who themselves have experience of mental health crisis.The Lighthouse is an informal, non-judgemental, out-of-hours mental health drop-in for anyone over the age of 18 who requires short-term support in times of great difficulty or is struggling with poor mental health | |||
| National | SilverCloud on line counselling | https://www.nhs.uk/apps-library/silvercloud/ | SilverCloud is a FREE online course via an app to help you manage stress, anxiety and depression. You work through a series of topics selected by a therapist to address specific needs. The eight-week course is designed to be completed in your own time and at your own pace. | www.carersinsouthampton.co.uk/silvercloud | |||
| SO50 | italk | 023 8038 3920 | 3rd Floor, Black Horse House, 8-10 Leigh Road, SO509FH | info@italk.org.uk | psychological therapy service | www.italk.org.uk | |
| Stepping Stones Counselling | cost £50 for 50 minutes. 07729 603245 | Private company offering counselling service . | |||||
| SO14 | Life Changes Counselling | 07444 001845 | 11 Cranbury Terrace, Southampton SO14 0LH | www.lifechangescounselling.org.uk | Making counselling accessible to people who might not otherwise have access to it |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO17 | Yellow Door | Main office 023 8063 6312. Yellow Door Helpline – 023 8063 6313. For information, advice or support about sexual violence/abuse call our Telephone helpline open 12.00 – 15.00 Mon-Fri :02380 636313 This line is staffed by a Polish speaking counsellor each Tuesday 12.00 – 15.00. | 30 Brookvale Road, Southampton, SO17 1QR | info@yellowdoor.org.uk | Yellow Door offer supportive, non-judgmental services to those living across Southampton & western Hampshire who have experienced abuse at any point in their lives. Services are free to access, and available to anyone, regardless of gender or any other factor. They offer individual and group therapies. | If you require help in another language please let us know and we will do our best to respond. | |
| Local | PIPPA Prevention, Intervention and Public Protection Alliance |
023 80917917. | www.pippasouthampton.org | This is an alliance of specialist Domestic and Sexual Abuse services in Southampton, offering support to women, men, children, young people and families. For individuals and their family members who is experiencing (or has experienced) physical, emotional, financial, sexual abuse or abuse from a partner or ex-partner. | Helpline available Monday to Friday. | https://www.southampton.gov.uk/health-social-care/domestic-abuse/how-to-get-help/get-help-now.aspx | |
| SO15 | Southampton Domestic Abuse Service | 02380 671626 or 07739303362 | PO BOX 644 Southampton SO15 2GF | This Service delivers support, advocacy and guidance to victims/survivors of domestic abuse and their children. | |||
| National | NCDV | 0800 970 2070 | office@ncdv.org.uk | Domestic Abuse and Violence Emergency Legal Protection – referral for an injunction | |||
| Local | Southampton City Council | 0300 0533 630 Helpline | |||||
| SO17 | Women’s Aid Southampton | 023 8091 7917 | 30 Brookvale Road, Southampton, SO17 1QR | Struggling survivors of abuse | www.womensaid.org.uk | ||
| National | Victim Support | Helpline 08081689111 | |||||
| National | National Domestic Abuse Helpline | 0330 0165112 | |||||
| National | Mens Advice Line | 0808 8010327 | advice and support for Men experiencing domestic violence and abuse | ||||
| National | SignHealth | 020 3947 2601 | WhatsApp or Facetime 0790 350366 | da@signhealth.org.uk | providing domestic abuse service support for deaf people in British Sign language BSL | ||
| National | Rape Crisis Helpline | 0808 500 2222 | |||||
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| Local | Adult Social Care Connect | 023 8083 3003 Outside of normal office hours: 023 8023 3344 | adultsocialcareconnect@southampton.gov.uk | Offer support for anyone who is struggling to get on top of their clutter and hoarding. If the family live in in a council or housing association property then contact their housing provider for further information and support. |
http://www.southampton.gov.uk/health-social-care/adults/help-for-vulnerable-adults/Help for hoarders: https://www.helpforhoarders.co.uk/ Hoarding UK: https://hoardinguk.org/ Mind: https://www.mind.org.uk/information-support/types-of-mental-health-problems/hoarding NHS: https://www.nhs.uk/conditions/hoarding-disorder |
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| Local | Hampshire Community Fire and Safety | 023 8062 6751 | Safe and Well visit – over 65, concerns for fuel poverty, signs of hoarding, signs of unsafe cooking practice, hearing impairments, cognitive impairments, mobility impairments | community.firesafety/@hantsfire.gov.uk |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| National | ADHD Foundation | 0151 541 9020 | info@adhdfoundation.org.uk | ||||
| SO17 | MIND | 023 82027810 | Solent MIND, 15-16 The Avenue, Southampton | info@solentmind.org.uk | information about mental health support and services that may be available to you | ||
| https://www.gov.uk/pip | |||||||
| SARC | 023 8043 1435 | 11 Porchester Road, Southampton | support for claiming PIP / welfare | ||||
| SO15 | CAB | 0808 27 87 863 | Brunswick Road, Southampton | support for claiming PIP / welfare | |||
| CAB Hampshire | Contact – Citizens Advice Hampshire | ||||||
| local | Re:Minds | info@reminds.org.uk | Parent led organisation supporting families whose children have Autism, ADHD and or mental health needs. Hold groups in SO15, SO19, SO16 | ||||
| ADDiss ADHD information services | info@addiss.co.uk/ | ||||||
| ADHD UK | https://adhduk.co.uk/ |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO18 | Front Line Debt | 07806 264020 | Thornhill Baptiste Church , Thornhill Park Road, Southampton. SO185TR | thornhill@frontlinedebtadvice.org.uk | Debt and Benefit Advice | free debt and benefit advice | www.frontlinedebtadvice.org.uk |
| SO16 | Front Line Debt | 01380 552866 | St Albans Church, Honeysuckle Road, Swaythling, Southampton SO163BU | swaythling@frontlinedebtadvice.org.uk | Debt and Benefit Advice | free debt and benefit advice | www.frontlinedebtadvice.org.uk |
| National | Christians Against Poverty | Debt help | CAP UK | |||||
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| Healthworks Referral Scheme | 023 8068 4813 | for Eastleigh | healthworks@eastleigh.gov.uk | exercise – 12 week program to improve health | HealthWorks Referral Scheme | Eastleigh Borough Council | ||
| Everyone Active | Holly Hill and Fareham | exercise to improve health | held at Holly Hill and Fareham. Exercise, runs as a rolling 6 month programme wich gives unlimited uses of the faculites along with all the GP regerral Cflasses and Activaties. Monthly price £22.29 x 6 | www.everyoneactive.com | |||
| Exercise for Health | 02380 475 637 | Hants Wellbeing Centre | enquiries@hantswellbeingcentre.com | supervised exercise program | tailored 1:1 gym sessions are £40 approx for 45 mintes | www.hantswellbeingcentre.com | |
| Everyone Active | 0808 800 0303 | offering free memberships for those with parkinsons and their carers | contact local centres | ||||
| Physical Activity Navigator | Peter Hull 023 8021 6050 | SO:Linked | soccg.solinked@nhs.net | sporting activities | Community Navigation – SPECTRUM (spectrumcil.co.uk) | www.solinked.org.uk | |
| Sport in Mind | 0118 947 9762 | free sporting activities | Southampton Mens Yoga, Yoga, Mens badminton, badminton | www.sportinmind.org | |||
| Energise Me website | find activities in your area by using the website | Contact Energise Me – Find out how to contact or visit us | |||||
| Ascensions Running group | Thorald Road | running@ascensionsouthampton.co.uk | Running group | Mondays at 7pm starting and finishing at the church cafe | Ascension Southampton, a growing Anglican church in Bitterne Park | ||
| Acrive Nation – Bitterne Leisure Centre | Dean Road, Bitterne, SO186AQ | ||||||
| Active Nation – St.Marys Leisure Centre | 023 8022 7579 | st.marys@activenation.org.uk | |||||
| Active Nation – Chamberlayne Leisure Centre | 150 Weston Lane, SO19 9SJ | ||||||
| Steady and Strong | Steady and Strong | Health and social care | Hampshire County Council (hants.gov.uk) | ||||||
| Weightwatchers | WeightWatchers | ||||||
| Slimming World | |||||||
| Places Leisure |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| Pregnancy Related Counselling- The Firgrove Centre | 023 8078 3134 | 107 Firgrove Rd, Southampton | Offering support and information for an unintended pregnancy as well as pre and post abortion, post-adoption, miscarriage and baby loss counselling. | The Centre is open Mon, Tues, Weds and Fri | https://www.thefirgrovecentre.org.uk/ | ||
| SANDS Stillbirth and Neonatal Death Charity |
Freephone helpline: 0808 164 3332 Local support group phone: 07970 981 550 |
helpline@sands.org.uk
Southampton@sands.org.uk |
SANDS provides bereavement support services at both a local and national level. These include the Freephone helpline, mobile app, online community, family support packs, memory boxes and over 100 regional support groups run by trained befrienders. | ||||
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| SO14 | COSMO | 02380 224 224 | No Limits Advice Centre, 13 High Street, Southampton, SO14 2DF | enquiries@nolimitshelp.org.uk | A No Limits group for YPs aged between 11 and 18 affected by the substance use of friends or family – the COSMO group will provide a safe space for them to relax, have fun, make friends, talk about experience’s and get active. | To make a referral or find out more about this service telephone or email or access information online using the link. | https://nolimitshelp.org |
| SO14 | DASH | No Limits Advice Centre, 13 High Street, Southampton, SO14 2DF. | The DASH service is run by No Limits and provides help and support for young people up to the age of 25 who would like support with their drugs or alcohol use. The team are based at the Advice Centre. | To make a referral or find out more about this service telephone or email or access information online using the link. | https://nolimitshelp.org | ||
| PO16 | Inclusion | 0300 124 0103 | Fareham Health Centre, Fareham | Recovery service, drugs and alcohol | www.inclusionhants.org | ||
| SO15 | CGL | 02380 717171 | 50-52 London Road, Southampton | southampton@cgl.org.uk | Recovery service, drugs and alcohol | www.changegrowlive.org | |
| SO14 | Acorn Chaplaincy | 07971 776092 | The Boathouse, Life Church Southampton SO14 8LH | info@acornchaplaincy.org.uk | Offers support during your recovey journey | Thursday 2pm to 4pm | |
| national | https://www.alcoholics-anonymous.org.uk/find-a-meeting/ | 0800 9177 650 | help@aamail.org | ||||
| national | https://meetings.ukna.org/ | ||||||
| DrugFam | 0300 888 3853 | phone line 9am to 9pm 7 days a week | |||||
| Frank | 0300 123 6600 or text 82111 | 24hrs a day 7 days a week helpline |
| Locality | Service | Telephone Number | Address | Support Type | Information/Times | Links | |
| Southampton Council | Household Support Fund | Getting help with the cost of living |
We are a team of NHS GPs and clinicians dedicated to helping you live well, throughout your life.