Living well encompasses your emotional, physical, and mental health. So many factors can affect our wellbeing from sleep and stress, to finances and relationships, as well as medical diagnoses.
Take time to discover how you can help yourself create healthier habits that will benefit you for the rest of your life. When you need professional medical intervention, our team are here for you.
Our services are open to every single member of our community. We want to ensure your consultation or interaction with the surgery is as straightforward and comfortable as possible.
We are able to provide translation services including sign language for our patients, and we have hearing loops in place for patients with extra hearing needs. Our premises are wheelchair and pushchair friendly and all our consulting rooms are on the ground floor, except at Weston Lane where there is a lift. Our website is fully compliant with accessibility standards.
If there are ways we can improve accessibility for you please let us know.
At LWP we care for over 250 care home beds in a number of care homes and nursing homes in Southampton and Hampshire.
We call all our care homes on the phone every single day to check on our patients, as well as provide regular visits.
A weekly call from the medicines teams will proactively deal with any prescription issues that may arise, including stock control and blister packs. All of our care homes have open access to our LWP pharmacists who conduct regular thorough medication reviews, particularly following hospital discharge.
As GPs we provide a link between the patient, care home staff, and next of kin to provide continuity of health care, including developing a long term patient-centred plan that everyone is aware of and happy with.
We regularly provide dementia care planning, and work closely with our District Nurses and Mountbatten Hospice colleagues to support patients needing end of life care.
We have a team of specialist GPs who run dedicated clinics for small-scale surgical interventions and procedures, including joint injections, on site in our surgeries.
Classed as minor surgery, they are minimally invasive and require only a local anaesthetic, with associated excellent recovery times.
Examples of minor surgery might include removal of a cyst or benign skin lump, or joint injections in a knee or shoulder to relieve pain.
Get in touch with us via eConsult, we’ll register your requirement and be in touch with the next available assessment date and time.
If you have an illness that sadly cannot currently be cured, palliative care provides you with support in the last years, months or weeks of your life.
People who are approaching the end of their life are entitled to quality, compassionate care that takes into account their own wishes and preferences about where this takes place, or the amount and type of intervention. Support of the immediate family, carers, and close supporters goes hand in hand with this.
If you are being cared for at home or in a care home, as GPs we will have overall responsibility for your medical care, along with our community nurses. Our role can include identifying patients approaching the end of life, assessment of their needs, care planning and prescribing. Depending on your needs, you may also have other people involved in your end of life care such as therapists or staff from the hospital or hospice.
Our aim is always to make you are as comfortable as possible, by managing pain and other distressing symptoms such as nausea. We will liase with other healthcare professionals including specialists who can provide advice on specific conditions or individual situations.
We work closely with Mountbatten Hampshire who provide a wide range of services including a day centre, bereavement support, counselling and Hospice at Home services.
Our large team of NMC registered nurses have an essential role to play in delivering clinical care at LWP. They are available to see in person or by phone through eConsult or phoning for an appointment. They are able to deal with a wide range of problems independently including immunisations, contraception, health checks, removal of stitches and complex wound care. Our Advanced Nurse Practitioners are highly trained to deal with more acute problems such as a flare up of asthma or other condition that needs urgent treatment on the day.
Our practice nurses run the following regular clinics:
Our chronic disease patients are held on our practice register and are called annual for a review appointment.
Our Health Care Assistants are not registered nurses but they are highly skilled and qualified to assist with many tasks that traditionally were the domain of the practice nurse, such as vaccinations and wound care. Increasingly they are support practice nurse assessments by completing complex patient assessments such as diabetic foot care and overseeing patients with well controlled long term conditions, freeing up the nurses to focus on more complex patients needing more intensive support.
Our friendly phlebotomists provide patients with blood tests across all our sites. They are also trained to complete other tasks such as taking a blood pressure. Blood tests can be booked online as well as by phone. Please make sure a doctor or nurse has requested your blood test before you book.
No two wounds are the same – although nurses like to split them into two general categories such as ‘acute’ (the result of recent injury, showing good signs of quick healing) or ‘chronic’ (not healing normally and have been around for more than a month). Our practice nurses and HCAs are well qualified to be able to assess and correctly dress even the most complex wounds on site, obtaining specialist dressings as required. They also work with the community district nurses to provide continuity of care whether or not a patient is able get to the practice.
People with Learning Disabilities can experience poorer physical and mental health than the rest of the population. This is disappointing and we think it should not be the case.
An annual comprehensive health check with us is helpful to spot and address potential problems, even when you are not feeling unwell. Annual health checks are offered to all people with a learning disability over the age of 14. This will include routine blood tests if the GP thinks this is necessary, vaccinations (for example an annual flu jab), and developing an ongoing health plan.
We work regularly with carers or family to support our patients holistically, taking cues from those that know you best, to provide a service that is appropriate and not stressful. If you or someone you care for are worried about seeing a doctor, please tell us and we will do everything we can to make sure it goes well.
As an Armed Forces veteran friendly practice we have a dedicated clinician who can support our veterans and who has a specialist knowledge of veteran-specific services that can be made available to you.
If you are a veteran, please let your GP know to ensure you are getting the best possible tailored care and treatment.
We are a team of NHS GPs and clinicians dedicated to helping you live well, throughout your life.